My lawn has looked pretty darn good since I started with Blue Grass Lawns (about 5 years ago, I think?). Your office manager, Marianne is very nice - pleasant to work with. I've had to call her from time to time because I get an automated notice that e.g. they are coming the next day - but the weather forecast shows storms all day! I have had to reschedule. Also (and this is very subjective) the service seems pricey, considering that the guy who spreads the poison pulls up in front of my house and less than nine minutes later, he's totally gone.